Delivery Information

**Shipping Policy**

Thank you for visiting and shopping at DoranBlue. The following are the terms and conditions that constitute our Shipping Policy.

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### ???? Domestic Shipping Policy

#### Shipment Processing Time

- All orders are processed within **1–2 business days**.

- Orders are not shipped or delivered on weekends or holidays.

- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email or phone if a significant delay occurs.

#### Shipping Rates & Delivery Estimates

- **Standard Shipping (within Korea):** ₩3,000 flat rate  

- **Free Shipping:** Orders over ₩50,000  

- Estimated delivery time: **1–3 business days** (may vary by region)

> *Delivery delays can occasionally occur due to courier or weather issues.*

#### Carriers Used

We primarily use **CJ Logistics**, **Lotte Global**, or **Korea Post** depending on the destination and package size.

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### ???? International Shipping Policy

- We currently offer international shipping to select countries.

- Shipping fees and delivery times vary depending on destination, weight, and customs conditions.

- The customer is responsible for any **customs duties, import taxes, or brokerage fees** upon delivery.

> *Please contact us at **master@doranblue.com** before placing international orders to confirm availability.*

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### ???? Order Tracking

Once your order has shipped, you will receive a **shipment confirmation email** with tracking number(s).  

Tracking numbers will be active within 24 hours.

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### ???? Lost or Damaged Items

DoranBlue is not liable for any products damaged or lost during shipping.  

If you received your order damaged, please **contact the courier directly** to file a claim.  

We will assist you in providing proof of purchase or shipment if needed.

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### ❓Questions

If you have any questions about your shipment, feel free to contact us:

- Email: doranblue@doranblue.com 

- Phone: +82-43-271-2713